Quality Policy Statement
Company Reg No: 2018/640204/07
Managing Director: M. Stravino
Lateral Solutions aims to be a leader in our industry by providing high-quality solutions that meet the needs and expectations of our customers. Our commitment to quality is fundamental to our success and is reflected in the following principles:
1. Customer Focus
We prioritize understanding and meeting the needs of our customers. We strive to exceed their expectations through continuous improvement and innovation in our products and services.
2. Leadership Commitment
Our leadership team is dedicated to fostering a culture that promotes quality, integrity, and continuous improvement. We encourage all employees to take ownership of their contributions to our quality objectives.
3. Engagement of People
We recognize that our employees are our most valuable asset. We invest in their development and foster a collaborative environment where everyone is empowered to contribute to our quality goals.
4. Process Approach
We adopt a process-oriented approach to manage and improve our operations. This ensures that our processes are efficient, effective, and aligned with our quality objectives.
5. Continuous Improvement
We are committed to a culture of continuous improvement. We regularly assess our processes, products, and services to identify opportunities for enhancement and to implement corrective actions.
6. Evidence-Based Decision Making
Our decisions are based on data and factual analysis. We utilize appropriate metrics to evaluate performance and guide our strategic direction.
7. Relationship Management
We build and maintain mutually beneficial relationships with our suppliers and partners. Collaboration enhances our ability to deliver superior solutions to our customers.
LATERAL SOLUTIONS (PTY) LTD
310, 10th Street, Voëlklip, Hermanus, 7200, Western Cape, South Africa
Tel: +27 (21)300 3187
Website: www.latsols.com
Mark Stravino (Mar 19, 2025 10:37 GMT+2)